Steam cannot update #2646
Comments
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Hello there 👋 Please respond as soon as possible if a Pi-Apps maintainer requests more information from you. Stale issues will be closed after a lengthy period of time with no response. |
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I just installed and ran Steam and it seems to be working fine on my machine. |
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What is the machine you’re running? |
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I’m not at home right now, so I can’t access my pi. I should be able to do some troubleshooting in a couple hours though. |
I'm running a Pi5 with 8 GB of ram. Since your machine has 1GB of ram, Steam might be using it all. Do you have the More RAM app installed from Pi-Apps? If not, I would advise installing that and then trying to run steam again. Also, if your Pi connected to the internet via Wi-Fi or with an Ethernet cable which tends to be far more reliable? |
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I am using ZRAM, it is most definitely helping! I have it on Wi-Fi as Ethernet isn’t available around the house but the signal strength is plenty fine. |
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And all my other devices work fine with steam (steam deck and MacBook). |
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This here seems like the core of the issue: Seems network related. |
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It does look like it, but it makes no sense. Could it be the pi freezing up and the connection being lost? |
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Was it always the same errors in the same order when trying it again? |
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Every time I run it, the time that the packages fail is different. |
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I’ll provide more details when I get home. |
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I tried running it a second time: |
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Gosh that formatted horribly. The gist is that it got further, but same result. The thread thing at the end comes up after you press close on the steam update window. |
The trick is to use three, not 1. |
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Ahh that’ll do it thanks 😅 |
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Any idea what else i should try? |
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This issue appears to have been reported once before. ptitSeb/box64#1611 Try this: The output from this should include BOX64_TRACE_FILE=stderr BOX86_TRACE_FILE=stderr. |
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It does |
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Having the same problem on a CM4, with a fresh install of Steam: |
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Any ideas, @ptitSeb? |
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Are you trying to use box32 there? Because it's not ready yet and should not be used for now. |
No ptitseb, this is the pi-apps installer for steam. It uses box86 and box64. |
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And steam complans that it cannot update itself and his off line? |
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Yep |
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Note that you might need to launch steam with |
Neither changes anything |
I do not think even the "More RAM" (zram) will be enough for steam to load. |
Running that command doesn’t output anything, and running it in interactive mode (journalctl --utc -b -3 -ke) shows nothing relating to Steam |
It works after first being installed (I installed some games!), but upon a reboot it stops working completely I've tried the More RAM thing too, fairly sure that did help |
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Steam ALWAYS drinks its morning coffee... (updates) |
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I was also encountering this issue with Armbian Noble and stock Ubuntu Noble (straight from Canonical's page) using a Raspberry Pi 4 Model B (4 GB RAM). The log stuff seems to be a big red herring since I was able to overcome the problem by manually downloading the offending file (in my case, the Sniper runtime) using wget inside the correct path:
I have no idea why Steam fails to download the file since wget has no problems doing exactly the same thing, both using WiFi and Ethernet. |
Confirmations
What happened?
Steam fails to download it’s update
Description
On first launch, steam does an update. The problem is that it starts fine, but then goes back to 0. Then after hanging for a while it fails saying steam needs to be online to update, despite the network connection still being fine.
What are your system specs (run the following command in your terminal)?
(Recommended) Error log? Terminal output? Debug messages?
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