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General FAQ

Frequently Asked Questions (FAQ) and Code of Conduct (CoC)

Are there any rules for writing our questions/issues?

Yes, we have well-defined guidelines, please review them very well by watching the explanation in the session video by clicking here, also you can review them in this closed issue ( issue #2 )

I have an issue in the chat area during the session and I can't send messages?

I didn't disable the chat for anyone, most people have no issue, try to reconnect, if it's still not working, there is no option to do it from our side.

How to join the meeting?

If you register, you will get an email invite which has the meeting link.

Do I need to install Microsoft Teams?

No, it's even better if you don't, you can use the browser only or mobile and join as a guest which means you don't even need a Microsoft account to join, find more info here:
https://support.microsoft.com/en-us/office/join-a-meeting-without-a-teams-account

I have an issue joining the meeting using MS Teams?

Most people join the meeting without any issue following the instructions provided in the email, if you have any issue, it could be regarding your machine configuration or due to the meeting reaching out the maximum numbers (250).

Will the courses and lectures be recorded in case I couldn’t attend live sessions?

Yes, the lectures will be recorded and accessible to both Package (1) and Package (2) members, but with varying durations.

  • Package (1): the recordings will be available for four days.

  • Package (2): the recordings will be available throughout the duration of the course and for an additional two months after the course ended.

This is why I emphasize the significance of attending the live sessions and strongly discourage skipping them.

Are there any more advantages to the courses?

The courses shall have technical support and a free subscription to the mentorship program for the first 3 months.

Your mentor shall be able to solve any problems you might face or answer any questions you might have. And I shall personally supervise the program to make sure it lives up to the desired standard.

This link is for more information on the mentorship program

How much does the technical support or mentorship program cost?

First of all, the technical support or mentorship program is an optional choice and not mandatory.

For more details regarding prices, please check the price page:

Service Price List

Also, the mentorship and the technical support are free for the top contributors who contribute to our internal/external community.

This link is for more information on the mentorship program

Are there any more advantages to the technical support or mentorship program?

The top 20 to 50 people in the mentorship or technical support, those who are the best and the most diligent students in the course, who provide the most follow-up and the best solutions to technical support problems, shall be nominated to work for companies in the UK or EU.

How do I attend the lectures?

A meeting invitation shall be sent a week before every lecture via Microsoft Teams to the email used in registration.

Also, a demo invitation shall be sent before the course starts and there is a discord channel to join so if you have any questions or issues, you can ask there.

What is the deadline for courses registration?

The registration deadline for any course is two weeks prior to the course start date.

Can I purchase the lecture recordings without registering for the course?

Yes, that is possible, and in that case, the price of the recorded course shall be the same price as package (2) and you can look at that in the price page.

For more details regarding prices, please check the price page:

Service Price List

When shall the courses start? How shall I pay? Is there a deadline for payment?

Both course editions have two classes to join, English and Arabic and for the Enterprise Edition.

If you are interested in joining the English class, please contact our Financial Manager in the UK, Ms Rania via WhatsApp and send a text msg to the following no. (004407403919116)

But, if you are interested in joining the Arabic class, please contact our Financial Manager in Egypt, Ms Nadia via WhatsApp and send a text msg to the following no. (00201224073193)

Also, we will announce the course start date for each round on Linked In and Facebook. So, if you couldn’t enrol at this time, you could try with the next round or the one after.

Moreover, the timing shall be updated on the following timetable page:

Timetable

And it is best you take a look at the reviews left by those who have finished the course. Each and every one of them explains how they benefited from the course and shares their experience that might be very close to your case and thereby answering all your questions.

Individuals Reviews

Corporates Reviews

I want to contribute but I don't know what should I do?

You need to learn what it means to be a contributor and I am trying to help everyone here. To start contributing to this project or any other projects. There are only 3 ways to do that…..

  1. If you don't like anything in the project, you see an improvement or you have a suggestion, just fork and do it in your fork (repo) then raise a PR (Pull Request).
  2. If you don’t want to do that, just raise an issue/enhancement/bug, etc. on GitHub issues.
  3. You can also try to solve open issues, vote for issues or discussions, comment, or discuss to improve the content, etc.

What if I raised or opened an issue and it is deleted without any comment?

If it’s deleted without any comments, it means you failed to provide the minimum of a good question or it's out of the scope, try to read the good question guidelines again and review the FAQ page very well.

What if I raised a Pull Request (PR) and it is not accepted?

If it’s not accepted without any comments, it means you failed to provide any value compared to the time needed to provide feedback for you, therefore always do a PR which has small changes and learn how to provide small values first. Just think if you can provide a value, no one will reject that value even if it’s very small but if your PR has many changes and the feedback will take a long time to explain and report to you than to do the task itself, probably you will not receive a feedback. E.g. if you correct a spelling mistake in a few words or fix broken links and raise a PR, no one will reject that 😊

So, again, always do a small PR and learn from the feedback from your mistakes.

What is needed to contribute to the community?

You need to learn the culture of the community, some of that as the following:

  • Honest and transparent
  • Contributor vs. Consumer
  • Initiative and Proactive vs. Reactive
  • Actions vs. suggestions
  • Deep reading and adhering to details
  • Do your homework first before asking for help or more info
  • No repeated questions
  • Willing to help before seeking recognition
  • Quality of contribution
  • Welling and looking for feedback even if it’s too tough
  • Community only opens the door, you have to walk through it

Can I ask any questions regarding any subject outside the session topic?

No, you are only allowed to ask related questions to the discussed topics. Most of the questions will be at the end of the session, but you can ask a few questions during the session.

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