Skip to content
New issue

Have a question about this project? Sign up for a free GitHub account to open an issue and contact its maintainers and the community.

By clicking “Sign up for GitHub”, you agree to our terms of service and privacy statement. We’ll occasionally send you account related emails.

Already on GitHub? Sign in to your account

Downloading and Opening SEB Configuration Not Allowed #417

Open
adixy94 opened this issue Jun 17, 2024 · 1 comment
Open

Downloading and Opening SEB Configuration Not Allowed #417

adixy94 opened this issue Jun 17, 2024 · 1 comment
Assignees

Comments

@adixy94
Copy link

adixy94 commented Jun 17, 2024

Describe the bug
The SEB displays the warning "Downloading and Opening SEB Configuration Not Allowed!" when launched using the SEBS protocol even if the "downloadAndOpenSebConfig" setting is true.

To Reproduce
Steps to reproduce the behavior:

  1. Launch the SEB using the SEBS protocol
  2. SEB displays the warning "Downloading and Opening SEB Configuration Not Allowed!"

Expected behavior
SEB displays the exam.

Screenshots
The screenshot of the warning is below
screenshot

Version Information
Please complete the following information:

  • OS: macOS Version 14.5 (Build 23F79)
  • SEB Version: Safe Exam Browser version 3.3.2 (Build 1490B)

Additional Context
The student upgraded from macOS 13.2.1 to 14.5 and reinstalled the SEB, but the same warning appeared. The warning appears only for this student.

SEB log:
org.safeexambrowser.SafeExamBrowser 2024-05-27--19-07-18-752.log
Configuration file:
https://hllqp.com/certification/sebsettings/mac/dEllaFpDQTBXOUtlMXBUcG9hWnBTMHh2enlmdXNsYmZhbk4rOHF6dHVmTT0=

@danschlet
Copy link
Member

That student somehow managed to disable opening SEB configurations in their SEB client configuration. Either manually by playing around in SEB's settings menu or by opening some SEB client configuration which has that setting enabled. This is apparent in the log file:

2024/05/27 15:07:19:066 Attempted Downloading and Opening of SEB configurations is not allowed in current settings

Just reset SEB client settings (also mentioned in FAQ, although inside a paragraph), use this line in Terminal:
defaults delete org.safeexambrowser.SafeExamBrowser

Sign up for free to join this conversation on GitHub. Already have an account? Sign in to comment
Projects
None yet
Development

No branches or pull requests

2 participants