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Videos stuck on buffering forever, and getting "ExoTimeoutException: Detaching surface timed out" after seeking to other videos #1772

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kevinguitar opened this issue Oct 2, 2024 · 0 comments
Open
1 task

Videos stuck on buffering forever, and getting "ExoTimeoutException: Detaching surface timed out" after seeking to other videos #1772

kevinguitar opened this issue Oct 2, 2024 · 0 comments
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bug needs triage

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@kevinguitar
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kevinguitar commented Oct 2, 2024 •
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Version

Media3 1.4.1

More version details

No response

Devices that reproduce the issue

I was able to reproduce on Pixel 7 pro with Android 15

The following report is from Crashlytics:

27% Honor

  • 5% Honor X5 Plus
  • 4% Honor X6
  • 4% Honor X7a

16% Oppo

  • 9% A57
  • 3% A57s/A77
  • 2% A17

15% Samsung

  • 2% Galaxy A03s
  • 1% Galaxy A03s

OS:
41% Android 14
30% Android 12
20% Android 13
3% Android 10

Devices that do not reproduce the issue

All emulator seems working fine with those videos

Reproducible in the demo app?

Not tested

Reproduction steps

Created a minimal reproducible project here
https://github.com/kevinguitar/video-pager/tree/main

  1. Open the app
  2. Swipe down to start playback those problematic videos

Expected result

I would expect two possible results:

  1. The player can play those videos
  2. Even if the player cannot playback those videos, it shouldn't stuck on buffering, and I expect some reasonable error message. Moreover, it shouldn't affect other videos playback.

This issue is really affecting us significantly, I'm all in to provide whatever information you'll need to investigate, please let me know 🙏 Please and thank you!

Actual result

The player stuck forever in the buffering state, here are the logs with EventLogger:

16:34:01.998  D  loading [eventTime=38.57, mediaPos=3.50, window=0, period=0, true]
16:34:02.030  D  loading [eventTime=38.60, mediaPos=3.50, window=0, period=0, false]
16:34:02.034  D  loading [eventTime=38.60, mediaPos=3.54, window=0, period=0, true]
16:34:02.077  D  loading [eventTime=38.65, mediaPos=3.58, window=0, period=0, false]
16:34:02.098  D  positionDiscontinuity [eventTime=38.67, mediaPos=0.00, window=1, reason=SEEK, PositionInfo:old [mediaItem=0, period=0, pos=3600], PositionInfo:new [mediaItem=1, period=1, pos=0]]
16:34:02.098  D  mediaItem [eventTime=38.67, mediaPos=0.00, window=1, reason=SEEK]
16:34:02.098  D  tracks [eventTime=38.67, mediaPos=0.00, window=1
16:34:02.098  D  ]
16:34:02.098  D  state [eventTime=38.67, mediaPos=0.00, window=1, BUFFERING]
16:34:02.098  D  isPlaying [eventTime=38.67, mediaPos=0.00, window=1, false]
16:34:02.100  D  videoSize [eventTime=38.67, mediaPos=0.00, window=0, period=0, 720, 1280]
16:34:02.103  D  renderedFirstFrame [eventTime=38.67, mediaPos=0.00, window=0, period=0, Surface(name=android.graphics.SurfaceTexture@5aad852 mNativeObject=-5476376655747503696)/@0x9134723]
16:34:02.111  D  videoDisabled [eventTime=38.68, mediaPos=0.00, window=0, period=0]
16:34:02.111  D  videoSize [eventTime=38.68, mediaPos=0.00, window=0, period=0, 0, 0]
16:34:02.122  D  surfaceSize [eventTime=38.69, mediaPos=0.00, window=0, period=0, 1080, 1080]
16:34:02.125  D  audioDisabled [eventTime=38.70, mediaPos=0.00, window=0, period=0]
16:34:02.126  D  positionDiscontinuity [eventTime=38.70, mediaPos=0.00, window=1, reason=SEEK_ADJUSTMENT, PositionInfo:old [mediaItem=1, period=1, pos=0], PositionInfo:new [mediaItem=1, period=1, pos=0]]
16:34:02.127  D  loading [eventTime=38.70, mediaPos=0.00, window=1, period=1, true]
16:34:02.127  D  audioTrackReleased [eventTime=38.70, mediaPos=0.00, window=1, period=1, 2,12,48000,false,false,61568]
16:34:02.128  D  timeline [eventTime=38.70, mediaPos=0.00, window=1, period=1, periodCount=4, windowCount=4, reason=SOURCE_UPDATE
16:34:02.128  D    period [5.72]
16:34:02.128  D    period [?]
16:34:02.128  D    period [?]
16:34:02.128  D    ...
16:34:02.128  D    window [5.72, seekable=true, dynamic=false]
16:34:02.128  D    window [?, seekable=false, dynamic=false]
16:34:02.128  D    window [?, seekable=false, dynamic=true]
16:34:02.128  D    ...
16:34:02.128  D  ]
16:34:02.427  D  timeline [eventTime=39.00, mediaPos=0.00, window=1, period=1, periodCount=4, windowCount=4, reason=SOURCE_UPDATE
16:34:02.427  D    period [5.72]
16:34:02.427  D    period [10.50]
16:34:02.427  D    period [?]
16:34:02.427  D    ...
16:34:02.427  D    window [5.72, seekable=true, dynamic=false]
16:34:02.427  D    window [10.50, seekable=true, dynamic=false]
16:34:02.427  D    window [?, seekable=false, dynamic=true]
16:34:02.427  D    ...
16:34:02.427  D  ]
16:34:02.434  D  videoEnabled [eventTime=39.01, mediaPos=0.00, window=1, period=1]
16:34:02.436  D  audioEnabled [eventTime=39.01, mediaPos=0.00, window=1, period=1]
16:34:02.437  D  tracks [eventTime=39.01, mediaPos=0.00, window=1, period=1
16:34:02.437  D    group [
16:34:02.437  D      [X] Track:0, id=2, mimeType=video/avc, codecs=avc1.4D001E, res=320x568, color=BT709/Limited range/SDR SMPTE 170M/8/8, fps=30.0, supported=YES
16:34:02.437  D    ]
16:34:02.437  D    group [
16:34:02.438  D      [X] Track:0, id=1, mimeType=audio/mp4a-latm, bitrate=170680, codecs=mp4a.40.2, channels=2, sample_rate=44100, language=und, supported=YES
16:34:02.438  D    ]
16:34:02.438  D    Metadata [
16:34:02.438  D      Mp4Timestamp: creation time=3805953565, modification time=3805953566, timescale=600
16:34:02.438  D    ]
16:34:02.438  D  ]
16:34:02.438  D  downstreamFormat [eventTime=39.01, mediaPos=0.00, window=1, period=1, id=2, mimeType=video/avc, codecs=avc1.4D001E, res=320x568, color=BT709/Limited range/SDR SMPTE 170M/8/8, fps=30.0]
16:34:02.440  D  videoInputFormat [eventTime=39.01, mediaPos=0.00, window=1, period=1, id=2, mimeType=video/avc, codecs=avc1.4D001E, res=320x568, color=BT709/Limited range/SDR SMPTE 170M/8/8, fps=30.0]
16:34:02.440  D  downstreamFormat [eventTime=39.01, mediaPos=0.00, window=1, period=1, id=1, mimeType=audio/mp4a-latm, bitrate=170680, codecs=mp4a.40.2, channels=2, sample_rate=44100, language=und]
16:34:02.441  D  audioDecoderReleased [eventTime=39.01, mediaPos=0.00, window=1, period=1, c2.android.aac.decoder]
16:34:02.476  D  audioDecoderInitialized [eventTime=39.05, mediaPos=0.00, window=1, period=1, c2.android.aac.decoder]
16:34:02.476  D  audioInputFormat [eventTime=39.05, mediaPos=0.00, window=1, period=1, id=1, mimeType=audio/mp4a-latm, bitrate=170680, codecs=mp4a.40.2, channels=2, sample_rate=44100, language=und]
16:34:02.496  D  audioTrackInit [eventTime=39.07, mediaPos=0.00, window=1, period=1, 2,12,44100,false,false,56704]
16:34:02.604  D  loading [eventTime=39.17, mediaPos=0.00, window=1, period=1, false]
16:34:02.615  D  loading [eventTime=39.19, mediaPos=0.00, window=1, period=1, true]
16:34:03.200  D  loading [eventTime=39.77, mediaPos=0.00, window=1, period=1, false]
16:34:03.209  D  loading [eventTime=39.78, mediaPos=0.00, window=1, period=1, true]
16:34:03.288  D  loading [eventTime=39.86, mediaPos=0.00, window=1, period=1, false]
16:34:03.293  D  loading [eventTime=39.86, mediaPos=0.00, window=1, period=1, true]
16:34:03.349  D  loading [eventTime=39.92, mediaPos=0.00, window=1, period=1, false]

When I tried to play other videos, I ran into this exception on every seek attempt. Essentially, the player became unusable.

16:35:27.526  E  playerFailed [eventTime=124.09, mediaPos=0.00, window=3, period=3, errorCode=ERROR_CODE_TIMEOUT
                   androidx.media3.exoplayer.ExoPlaybackException: Unexpected runtime error
                       at androidx.media3.exoplayer.ExoPlayerImpl.setVideoOutputInternal(ExoPlayerImpl.java:2747)
                       at androidx.media3.exoplayer.ExoPlayerImpl.setSurfaceTextureInternal(ExoPlayerImpl.java:2708)
                       at androidx.media3.exoplayer.ExoPlayerImpl.setVideoTextureView(ExoPlayerImpl.java:1463)
                       at com.example.videopager.VideoPlayer.setTextureView(VideoPlayer.kt:54)
                       at com.example.videopager.VideoInteractor.setTextureView(VideoInteractor.kt:28)
                       at com.example.videopager.VideoInteractor.play(VideoInteractor.kt:21)
                       at com.example.videopager.MainActivityKt$VideoCard$2$1.invokeSuspend(MainActivity.kt:87)
                       at com.example.videopager.MainActivityKt$VideoCard$2$1.invoke(Unknown Source:8)
                       at com.example.videopager.MainActivityKt$VideoCard$2$1.invoke(Unknown Source:4)
                       at kotlinx.coroutines.flow.FlowKt__TransformKt$onEach$$inlined$unsafeTransform$1$2.emit(Emitters.kt:223)
                       at kotlinx.coroutines.flow.StateFlowImpl.collect(StateFlow.kt:396)
                       at kotlinx.coroutines.flow.StateFlowImpl$collect$1.invokeSuspend(Unknown Source:15)
                       at kotlin.coroutines.jvm.internal.BaseContinuationImpl.resumeWith(ContinuationImpl.kt:33)
                       at kotlinx.coroutines.DispatchedTask.run(DispatchedTask.kt:108)
                       at androidx.compose.ui.platform.AndroidUiDispatcher.performTrampolineDispatch(AndroidUiDispatcher.android.kt:81)
                       at androidx.compose.ui.platform.AndroidUiDispatcher.access$performTrampolineDispatch(AndroidUiDispatcher.android.kt:41)
                       at androidx.compose.ui.platform.AndroidUiDispatcher$dispatchCallback$1.run(AndroidUiDispatcher.android.kt:57)
                       at android.os.Handler.handleCallback(Handler.java:959)
                       at android.os.Handler.dispatchMessage(Handler.java:100)
                       at android.os.Looper.loopOnce(Looper.java:232)
                       at android.os.Looper.loop(Looper.java:317)
                       at android.app.ActivityThread.main(ActivityThread.java:8756)
                       at java.lang.reflect.Method.invoke(Native Method)
                       at com.android.internal.os.RuntimeInit$MethodAndArgsCaller.run(RuntimeInit.java:580)
                       at com.android.internal.os.ZygoteInit.main(ZygoteInit.java:886)
                   Caused by: androidx.media3.exoplayer.ExoTimeoutException: Detaching surface timed out.
                       at androidx.media3.exoplayer.ExoPlayerImpl.setVideoOutputInternal(ExoPlayerImpl.java:2746)
                       ... 24 more

Media

Problematic videos:
https://bandlab-test-video.azureedge.net/public/9fc787ef-2052-410a-b001-23ff5871c775/original.mp4
https://bandlab-test-video.azureedge.net/public/5c797341-14e2-45ee-a28a-1bc825f42f93/original.mp4

They're used in the sample project here:
https://github.com/kevinguitar/video-pager/blob/main/app/src/main/java/com/example/videopager/VideoPlayer.kt#L20

Bug Report

  • You will email the zip file produced by adb bugreport to [email protected] after filing this issue.
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@kevinguitar