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carrierwave video thumbnailer not working for all file formats #5

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rakeshostwal opened this issue May 28, 2013 · 6 comments
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@rakeshostwal
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I am using carrierwave video thumbnailer for making thumbnail of videos. It is working fot .flv files very well. But not working for .swf, .avi, .mpeg, .mp4 files??

@rilian
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rilian commented May 28, 2013

it is working well with AVI, MP4, MPEG files

not sure it will work at all with SWF since this is not video format

please refer to ffmpegthumbnailer and ffmpeg for more info on supported formats

@rakeshostwal
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thanks for your comment, yes as swf files are of different type, it cannot support. But i'm still getting problem for AVI, MP4, MPEG files.
I have configured carrierwave video thumbnailer as per specified in readme

@rilian
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rilian commented May 28, 2013

do you have the latest version of ffmpeg AND ffmperthumbnailer on your server ?

@rakeshostwal
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yes i have latest versions of both

@rilian
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rilian commented May 28, 2013

then i think you should provide more details, versions, example app, error logs,
since it is working absolutely fine at least on my servers (both linux and macos)

@rakeshostwal
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i have added logger to check whether it comes to create a thumbnail or not. After coming in to the thumbnail creation method, system rollbacks if file format is AVi, MP4 or MPEG. This is what i'm getting at present

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