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UX feedback: more clarity required in the CTA and privacy/security reassurances? #188

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noahlevenson opened this issue Oct 11, 2023 · 4 comments
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@noahlevenson
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@myleshorton has been showing the widget around, and he's received two pieces of feedback that we should examine:

First:

if there's any way to provide a tiny bit more technical reassurance that it's totally private and non-invasive. Somehow double down on the insurance that those who participate are not exposing themselves somehow. As it reads it's a tiny bit "don't worry, it's totally safe--trust us!" Maybe even a link to "more details about how we guarantee your digital privacy while you serve as a bridge to victims of censorship" (but not that wording) and then get into a tiny bit of technical reassurance when the user clicks through.

Second:

[@noahlevenson paraphrasing here]: The call to action is a bit ambiguous, and an otherwise savvy user missed the "on" switch at their first glance.

@Derekf5 Derekf5 self-assigned this Oct 11, 2023
@Derekf5
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Derekf5 commented Oct 11, 2023

Assigning myself for at least the CTA part.

@noahlevenson
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Re: privacy/security assurances, we've also received feedback from a couple of sources that we should cover a bit of information about data/bandwidth usage and the potential to affect your internet speed.

@noahlevenson
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Just adding this related feedback from Marcel here:

Also, what are the risks to me if people are requesting content that is illegal in my jurisdiction?

@woodybury
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