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[Reports] Go button remains disabled after a failed report #12801

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drummer83 opened this issue Aug 22, 2024 · 0 comments
Open

[Reports] Go button remains disabled after a failed report #12801

drummer83 opened this issue Aug 22, 2024 · 0 comments
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bug-s5 We can live with it... Few users are impacted.

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@drummer83
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Description

In case the generation of a report fails due to the error message This report failed. It may be too big to process. We will look into it but please let us know if the problem persists., then the 'Go' button remains disabled after the error message is shown. The user can make changes to the report setting (to reduce its size), but it's impossible to run the report again afterwards.

Expected Behavior

The 'Go' button should become active again after the error message was shown.

Actual Behaviour

The 'Go' button remains disabled after the error message was shown.

Steps to Reproduce

  1. Log in as user 7990 on staging AU (happy to provide the login details).
  2. Go to the 'All products' report.
  3. Run the report without filling in any fields in the report filters.
  4. You should see the error message.
  5. The 'Go' button remains disabled.

Animated Gif/Screenshot

image

Workaround

Reload the page.

Severity

bug-s5: we can live with it, only a few users impacted

Your Environment

  • Version used:
  • Browser name and version:
  • Operating System and version (desktop or mobile):

Possible Fix

@drummer83 drummer83 added the bug-s5 We can live with it... Few users are impacted. label Aug 22, 2024
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Labels
bug-s5 We can live with it... Few users are impacted.
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Status: All the things 💤
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