feat: phone call (testing)

crm/crm/doctype/twilio_agents/test_twilio_agents.py

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+# Copyright (c) 2023, Frappe Technologies Pvt. Ltd. and Contributors
+# See license.txt
+
+# import frappe
+from frappe.tests.utils import FrappeTestCase
+
+
+class TestTwilioAgents(FrappeTestCase):
+	pass

crm/crm/doctype/twilio_agents/twilio_agents.js

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+// Copyright (c) 2023, Frappe Technologies Pvt. Ltd. and contributors
+// For license information, please see license.txt
+
+// frappe.ui.form.on("Twilio Agents", {
+// 	refresh(frm) {
+
+// 	},
+// });

crm/crm/doctype/twilio_agents/twilio_agents.json

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+{
+ "actions": [],
+ "allow_rename": 1,
+ "autoname": "field:user",
+ "creation": "2023-08-17 19:59:56.239729",
+ "default_view": "List",
+ "doctype": "DocType",
+ "editable_grid": 1,
+ "engine": "InnoDB",
+ "field_order": [
+  "user",
+  "user_name",
+  "call_receiving_device",
+  "column_break_ljne",
+  "twilio_number"
+ ],
+ "fields": [
+  {
+   "fieldname": "user",
+   "fieldtype": "Link",
+   "in_list_view": 1,
+   "label": "User",
+   "options": "User",
+   "unique": 1
+  },
+  {
+   "fieldname": "column_break_ljne",
+   "fieldtype": "Column Break"
+  },
+  {
+   "fieldname": "twilio_number",
+   "fieldtype": "Data",
+   "in_list_view": 1,
+   "label": "Twilio Number",
+   "options": "Phone"
+  },
+  {
+   "fetch_from": "user.full_name",
+   "fieldname": "user_name",
+   "fieldtype": "Data",
+   "label": "User Name",
+   "read_only": 1
+  },
+  {
+   "default": "Computer",
+   "fieldname": "call_receiving_device",
+   "fieldtype": "Select",
+   "label": "Device",
+   "options": "Computer\nPhone"
+  }
+ ],
+ "index_web_pages_for_search": 1,
+ "links": [],
+ "modified": "2023-08-17 22:21:00.606384",
+ "modified_by": "Administrator",
+ "module": "CRM",
+ "name": "Twilio Agents",
+ "naming_rule": "By fieldname",
+ "owner": "Administrator",
+ "permissions": [
+  {
+   "create": 1,
+   "delete": 1,
+   "email": 1,
+   "export": 1,
+   "print": 1,
+   "read": 1,
+   "report": 1,
+   "role": "System Manager",
+   "share": 1,
+   "write": 1
+  }
+ ],
+ "sort_field": "modified",
+ "sort_order": "DESC",
+ "states": [],
+ "track_changes": 1
+}

crm/crm/doctype/twilio_agents/twilio_agents.py

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+# Copyright (c) 2023, Frappe Technologies Pvt. Ltd. and contributors
+# For license information, please see license.txt
+
+# import frappe
+from frappe.model.document import Document
+
+
+class TwilioAgents(Document):
+	pass

crm/crm/doctype/twilio_settings/test_twilio_settings.py

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+# Copyright (c) 2023, Frappe Technologies Pvt. Ltd. and Contributors
+# See license.txt
+
+# import frappe
+from frappe.tests.utils import FrappeTestCase
+
+
+class TestTwilioSettings(FrappeTestCase):
+	pass

crm/crm/doctype/twilio_settings/twilio_settings.js

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+// Copyright (c) 2023, Frappe Technologies Pvt. Ltd. and contributors
+// For license information, please see license.txt
+
+// frappe.ui.form.on("Twilio Settings", {
+// 	refresh(frm) {
+
+// 	},
+// });

crm/crm/doctype/twilio_settings/twilio_settings.json

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+{
+ "actions": [],
+ "allow_rename": 1,
+ "creation": "2023-08-17 18:38:02.655918",
+ "default_view": "List",
+ "doctype": "DocType",
+ "editable_grid": 1,
+ "engine": "InnoDB",
+ "field_order": [
+  "account_sid",
+  "api_key",
+  "api_secret",
+  "column_break_idds",
+  "auth_token",
+  "twiml_sid"
+ ],
+ "fields": [
+  {
+   "fieldname": "account_sid",
+   "fieldtype": "Data",
+   "in_list_view": 1,
+   "label": "Account SID",
+   "reqd": 1
+  },
+  {
+   "fieldname": "api_key",
+   "fieldtype": "Data",
+   "label": "API Key"
+  },
+  {
+   "fieldname": "api_secret",
+   "fieldtype": "Password",
+   "label": "API Secret"
+  },
+  {
+   "fieldname": "column_break_idds",
+   "fieldtype": "Column Break"
+  },
+  {
+   "fieldname": "auth_token",
+   "fieldtype": "Password",
+   "in_list_view": 1,
+   "label": "Auth Token",
+   "reqd": 1
+  },
+  {
+   "fieldname": "twiml_sid",
+   "fieldtype": "Data",
+   "label": "TwiML SID"
+  }
+ ],
+ "index_web_pages_for_search": 1,
+ "issingle": 1,
+ "links": [],
+ "modified": "2023-08-17 18:38:02.655918",
+ "modified_by": "Administrator",
+ "module": "CRM",
+ "name": "Twilio Settings",
+ "owner": "Administrator",
+ "permissions": [
+  {
+   "create": 1,
+   "delete": 1,
+   "email": 1,
+   "print": 1,
+   "read": 1,
+   "role": "System Manager",
+   "share": 1,
+   "write": 1
+  }
+ ],
+ "sort_field": "modified",
+ "sort_order": "DESC",
+ "states": [],
+ "track_changes": 1
+}

crm/crm/doctype/twilio_settings/twilio_settings.py

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+# Copyright (c) 2023, Frappe Technologies Pvt. Ltd. and contributors
+# For license information, please see license.txt
+
+# import frappe
+from frappe.model.document import Document
+
+
+class TwilioSettings(Document):
+	pass

crm/twilio/api.py

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+from werkzeug.wrappers import Response
+
+import frappe
+from twilio.rest import Client
+from .twilio_handler import Twilio, IncomingCall
+
+@frappe.whitelist()
+def generate_access_token():
+	"""Returns access token that is required to authenticate Twilio Client SDK.
+	"""
+	twilio = Twilio.connect()
+	if not twilio:
+		return {}
+
+	from_number = frappe.db.get_value('Twilio Agents', frappe.session.user, 'twilio_number')
+	if not from_number:
+		return {
+			"ok": False,
+			"error": "caller_phone_identity_missing",
+			"detail": "Phone number is not mapped to the caller"
+		}
+
+	token=twilio.generate_voice_access_token(identity=frappe.session.user)
+	return {
+		'token': frappe.safe_decode(token)
+	}
+
+@frappe.whitelist(allow_guest=True)
+def voice(**kwargs):
+	"""This is a webhook called by twilio to get instructions when the voice call request comes to twilio server.
+	"""
+	def _get_caller_number(caller):
+		identity = caller.replace('client:', '').strip()
+		user = Twilio.emailid_from_identity(identity)
+		return frappe.db.get_value('Twilio Agents', user, 'twilio_number')
+
+	args = frappe._dict(kwargs)
+	twilio = Twilio.connect()
+	if not twilio:
+		return
+
+	assert args.AccountSid == twilio.account_sid
+	assert args.ApplicationSid == twilio.application_sid
+
+	# Generate TwiML instructions to make a call
+	from_number = _get_caller_number(args.Caller)
+	resp = twilio.generate_twilio_dial_response(from_number, args.To)
+
+	# call_details = TwilioCallDetails(args, call_from=from_number)
+	# create_call_log(call_details)
+	return Response(resp.to_xml(), mimetype='text/xml')
+
+@frappe.whitelist(allow_guest=True)
+def twilio_incoming_call_handler(**kwargs):
+	args = frappe._dict(kwargs)
+	# call_details = TwilioCallDetails(args)
+	# create_call_log(call_details)
+
+	resp = IncomingCall(args.From, args.To).process()
+	return Response(resp.to_xml(), mimetype='text/xml')
+
+
+
+
+
+
+
+
+
+
+
+
+
+
+
+
+
+# @frappe.whitelist(allow_guest=True)
+# def twilio_incoming_call_handler(**kwargs):
+# 	args = frappe._dict(kwargs)
+# 	resp = VoiceResponse()
+
+# 	resp.say("Thank you for calling! Have a great day.", voice='Polly.Amy')
+
+# 	todo = frappe.get_doc({
+# 		"doctype": "ToDo",
+# 		"description": "Call from {0} to {1} is {2}".format(args.From, args.To, args.CallStatus),
+# 	})
+# 	todo.insert(ignore_permissions=True)
+
+
+@frappe.whitelist()
+def make_call(to, from_='+13134748669'):
+    application_sid = 'APa7a85c103b7477c8eb25e9a8aafae055'
+    account_sid = 'AC1a65d630772fbdb3a9a977c46aacef61'
+    auth_token = '1eb29b621c6a60f4afdde18160bc1e2d'
+    client = Client(account_sid, auth_token)
+
+    call = client.calls.create(
+        url='http://demo.twilio.com/docs/voice.xml',
+        to=to,
+        from_=from_
+    )
+
+    print(call.sid)